--- title: How FLOWRx InStore Differs From a Traditional PMR System description: Find out how FLOWRx InStore differs from a patient medication record in a community pharmacy hub and spoke environment. image: https://www.centredsolutions.co.uk/hubfs/B+W%20with%20blue%20screen-1.png --- [Frequently Asked Questions](https://www.centredsolutions.co.uk/frequently-asked-questions) » Latest Articles [ Categories ](https://www.centredsolutions.co.uk/frequently-asked-questions/how-flowrx-instore-differs-from-a-traditional-pmr-system#) - [Hub and Spoke Blog](https://www.centredsolutions.co.uk/frequently-asked-questions/tag/hub-and-spoke-blog) Feb 11, 2026 • [admin](https://www.centredsolutions.co.uk/frequently-asked-questions/author/admin) # How FLOWRx InStore Differs From a Traditional PMR System   A **PMR(Patient Medication Record)** system is the core software used by pharmacies to manage patient prescriptions, clinical checks, dispensing workflows, stock control, patient records and regulatory compliance. It’s the central system pharmacists use every day to process and finalise prescriptions. So how does FLOWRx InStore differ? ## **1. What is FLOWRx InStore?** [**FLOWRx InStore**](https://www.centredsolutions.co.uk/flowrx-store)[ is specialised pharmacy software](https://www.centredsolutions.co.uk/flowrx-store) designed exclusively for hub and spoke to enhance a PMR. It connects individual pharmacy branches (spokes) with a central original pack dispensing hub to streamline the receipt and handling of bagged prescriptions and to guide in-store processing of any items the hub did not supply. In some PMR systems, FLOWRx is already integrated within the same system. ## **2. How does FLOWRx InStore differ from a PMR in purpose?** ## **3. Does FLOWRx InStore replace a PMR system?** No. It works alongside your existing PMR*.* You keep your PMR for core tasks like clinical checks, dispensing, record keeping, EPS handling, while FLOWRx InStore adds hub integration and workflow automation. Your existing PMR infrastructure is maintained, and the two systems integrate together. FLOWRx will integrate with any PMR. ## **4. What additional visibility does FLOWRx InStore provide?** FLOWRx InStore shows the full lifecycle of prescriptions flowing between a hub and the store, including what’s been packed, what’s in transit, and what needs local action. This reduces guesswork and missed items. It also means that items can be recalled from the hub at any stage in the dispensing process. ## **5. How does FLOWRx guided dispensing work?** Unlike a PMR where staff manage picks from local shelves manually, FLOWRx InStore guides pharmacy staff through picking, labelling and packing of any items not supplied by the hub (e.g., controlled or fridge items). These *guided workflows* help improve accuracy and reduce errors. ## **6. What does FLOWRx InStore offer in terms of real-time updates?** If the hub can’t supply an item for a prescription, it will be rejected back to FLOWRx InStore immediately after the order is sent to the hub and will display as a local pick so it can be processed straight away by staff in branch. This is something that PMRs typically don’t do without manual checks. ## **7. How does stock and order tracking differ?** This supports better planning and reduces errors. ## **8. What about safety features and audit trails?** FLOWRx InStore maintains a comprehensive audit trail of dispensing activity, including which user handled each step. This adds an extra layer of tracking beyond the PMR’s own logs, helping with safety, accountability and recalls. ## **9. Does FLOWRx InStore improve workflow efficiency?** Yes. By connecting your PMR with hub-based dispensing and guiding staff in-store, the solution: ## **10. Can pharmacies use FLOWRx InStore without a hub?** FLOWRx InStore is designed to work with a hub-and-spoke model. Its main value comes from linking the pharmacy to a central hub for dispensing repeat prescriptions.It still enhances workflow even if partial hub use is involved, but its benefits are greatest in integrated models.     ## Take the Next Step With FLOWRx InStore FLOWRx InStore is designed to complement your existing PMR, not replace it — adding hub and spoke visibility, guided dispensing workflows and real-time order tracking to help your team work more efficiently and safely. If you would like to see it in action, [schedule a demo](https://www.centredsolutions.co.uk/schedule-a-demo) with our team and we will walk you through how it could fit into your pharmacy.   Share [![Share on Facebook](https://www.lean-labs.com/hubfs/LLv2/images/icon-blog-facebook.png?noresize)](http://www.facebook.com/share.php?u=https%3A%2F%2Fwww.centredsolutions.co.uk%2Ffrequently-asked-questions%2Fhow-flowrx-instore-differs-from-a-traditional-pmr-system%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://www.lean-labs.com/hubfs/LLv2/images/icon-blog-linkedin.png?noresize)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.centredsolutions.co.uk%2Ffrequently-asked-questions%2Fhow-flowrx-instore-differs-from-a-traditional-pmr-system%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://www.lean-labs.com/hubfs/LLv2/images/icon-blog-twitter.png?noresize)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fwww.centredsolutions.co.uk%2Ffrequently-asked-questions%2Fhow-flowrx-instore-differs-from-a-traditional-pmr-system%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fwww.centredsolutions.co.uk%2Ffrequently-asked-questions%2Fhow-flowrx-instore-differs-from-a-traditional-pmr-system%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=How%20FLOWRx%20InStore%20Differs%20From%20a%20Traditional%20PMR%20System) Published by [admin](https://www.centredsolutions.co.uk/frequently-asked-questions/author/admin) February 11, 2026 [Comments](https://www.centredsolutions.co.uk/frequently-asked-questions/how-flowrx-instore-differs-from-a-traditional-pmr-system#) ![CS-web-logo-white](https://www.centredsolutions.co.uk/hs-fs/hubfs/CS-web-logo-white.png?width=200&height=133&name=CS-web-logo-white.png) - [**](tel:0333335023) - [**](mailto:enquiries@centredsolutions.co.uk) - [**](https://www.linkedin.com/company/centred-solutions/) - [**](https://www.youtube.com/channel/UCmdzC2q245PBHdkkP1qCCHw) ![Cyber-Essentials-Plus-Certification-Mark](https://www.centredsolutions.co.uk/hs-fs/hubfs/Cyber-Essentials-Plus-Certification-Mark.webp?width=100&height=120&name=Cyber-Essentials-Plus-Certification-Mark.webp)   ©2026 Centred Solutions. 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