Centred Solutions, specialists in hub and spoke for UK pharmacies, today released a report detailing a comprehensive suite of hub and spoke business models and their regulatory requirements. The report is aimed at educating pharmacy groups ahead of upcoming legislative changes in October 2025.
With unmatched industry expertise, Centred Solutions has developed three distinct hub and spoke business models tailored to the unique demands of the UK pharmacy market. These models are underpinned by inclusive, realistic, and achievable solutions suitable for independents and large chains alike, offering a much-needed alternative to a one-size-fits-all approaches.
The three business models are:
Intra Group:
Pharmacy groups which are under common ownership or control, which have previously operated through multiple legal entities, can now operate a hub and dispense to all the pharmacies within the group regardless of legal entity.
Managed Service:
Pharmacies with existing hubs or looking to establish a hub facility can now offer assembly services to other pharmacies outside of their own legal entity for a fee.
Joint Venture Co-operative:
Pharmacies can co-operate together and establish a joint ownership co-operative hub to offer an assembly service to their own pharmacies and/or to other pharmacies.
In partnership with pharmacy legal experts, Centred Solutions has produced legal and regulatory guidance for each business model. This includes bespoke legal templates, setup support, and ongoing compliance guidance, allowing pharmacy groups to launch hub and spoke operations with confidence and reduced risk.
Centred Solutions FLOWRx technology is tried and tested in a range of pharmacy hub and spoke environments, supporting a fundamental shift in pharmacy operations, focusing on smarter service delivery and enhanced clinical capacity. FLOWRx is the only end-to-end hub and spoke solution for pharmacy and is already used by community pharmacies, care home pharmacies and homecare pharmacies across the country.
The FLOWRx platform offers:
A survey of customers already using FLOWRx solutions found:
“Centred Solutions is a pioneer in hub and spoke and pharmacy workflows. It is crucial that pharmacy owners understand that hub and spoke is so much more than technology and software. By moving to a hub and spoke model, pharmacies are completely transforming the way they dispense medication – a process that has remained unchanged for many years. For this transformation they need expert guidance and support when it comes to workflows and change management as well as the financial, regulatory and legal landscapes. As experts in our field, we have that detail and we are also well positioned to be advising pharmacies on any questions they need to be asking,” comments Ashley Kilgas, Chief Commercial Officer at Centred Solutions.
“It’s also important to remember that hub and spoke comes in many different guises. The new legislation in October will open up the market and provide an opportunity for independent and smaller groups of pharmacies that hasn’t been available to them before. The long held belief that their only hub and spoke option is to outsource their dispensing could not be further from the reality. It’s really important that pharmacies do their research and speak to experts to understand the range of business models available to them – Intra Group, Managed Service or Joint Venture Co-operative – and then opt for the model that will work best for their business.”
“Our goal is to empower pharmacies to embrace hub and spoke and automation not just for efficiency, but for strategic growth. With the October 2025 deadline on the horizon, we can offer advice and guidance as well as a fully integrated, legally compliant, and scalable hub-and-spoke platform with proven payroll and stockholding savings and a return on investment in under two years.”
Get in touch with our expert team to explore how FLOWRx can transform your pharmacy’s hub and spoke operations.